20 August 2019

Family Services Commissioning

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Who's who in FSC

The Family Service Commissioning team (FSC) aim to achieve the six outcome bees for children and families by commissioning, reviewing and improving services that:

  • reduce inequalities and stop issues escalating through early intervention and prevention
  • ensure Hertfordshire County Council (HCC) delivers its statutory responsibilities and meets contract and finance regulations
  • review early help and early childhood contracts and children’s services ensuring effectiveness and seeking efficiencies
  • develop effective partnerships with CCGs and other health organisations, drawing income into Hertfordshire
  • work with internal and external staff and service users to ensure services are co-produced.

To help you speak to the right member of staff, we've detailed who's who in the team; we can be contacted by email fsc.team@hertfordshire.gov.uk or on 01992 555770.

Sally Orr leads the FSC team and has the overall strategic lead for early childhood, the commissioning of family services, and the children's health and care commissioning team.

Children’s Health and Care Commissioning

Breda O’Neill is the strategic lead for mental health in schools for the East and North Herts Clinical Commissioning group. Her role involves working with Hertfordshire schools and colleges to increase awareness of emotional wellbeing and mental health and improve outcomes for children and young people, working closely with key partner organisations supporting improved communication and consistency in relation to good practice across the system as part of CAMHS transformation strategy.
Patience Mawema is the commissioning manager for transforming care for children and young people.
Nicola Judd is a development and commissioning manager and leads the programme management of the maternity transformation for Hertfordshire and West Essex.
Felix Gilding is helping to integrate Children’s Services with Health, Education & Adult Care Service, focusing on complex care, the SEND assurance tool and the ASD pathway.

Tina Davis is a commissioning and development officer supporting the programme management and delivery of the maternity transformation for Hertfordshire and West Essex.

Angela Shaw is the support officer working with Breda O’Neill and Yael Leinman organising and booking a variety of mental health and emotional wellbeing training courses for schools in Hertfordshire. Working closely with the DSPLs, schools and various external sources.

 

Early Childhood Services

Melany McQueen is the strategic lead for early childhood in Hertfordshire which includes free early education and childcare and the delivery of the family centre programme. She is also the strategic lead for information advice and guidance for SEND.

  David Shevlane is a development and commissioning manager responsible for childcare sufficiency, free early education and 30 hours free childcare entitlements, out of school providers, childminders and workforce development opportunities in the early years sector.
 

Nicki Youngs is a development and commissioning manager and is responsible for supporting the work that takes place around the narrowing the gap agenda. This includes working with a number of partners including family centres and early years providers. She also works on a number of projects linked to early years SEND.

 

Alex Brace has responsibility for information projects within FSC, including managing the Hertfordshire Additional Needs Database (HAND) and the contract for the childcare directory.

Alex has overall responsibility for web accessibility and content FSC publishes online, including what we hold on the parents webpages and Family Centre website.

He is also the lead for social media within the team and the digitalisation of services FSC are responsible for.

 Jenny R Jenny Roissetter is a development and commissioning manager who is working on a number of projects across the early years agenda following our recent peer review. Other responsibilities include leading on various SEND projects – both for the IAG and early years SEND workstream, as well as supporting the operational delivery of Hertfordshire’s Family Centre Service.
  Jamie Leavy has overall responsibility for performance reporting and data management within FSC, including data related to family centres and early years. This includes management of the data team who assist with the collection, analysis, system design/setup and presentation of data for various projects to support the work of FSC. Jamie also has responsibility for the early years finance function of the team who administer payments to free early education providers through funding return processes.
 
Pam Taylor
monitors the level of, and supports the sustainability of childcare across the county including two, three and four year old places.
  Pablo Benvenutto is a development and commissioning officer working across the team to help parents and families access the services they are entitled to. He also supports a range of projects across the FSC team including monitoring the level of, and supporting the sustainability of childcare across the county covering two, three and four year old places.
  Josh Parnell is a development and commissioning officer working across the team to help parents and families to access the services they are entitled to. He also supports a range of projects across the FSC team.
Karen Mumbray is a development and commissioning officer, working across the team on a variety of projects including community childminders, physical activity in under fives and the family and baby project - a partnership with neonatal units. Karen also ensures parents and families access the support and services they are entitled to and ensuring professionals are kept up to date on policies and procedures.

Phil Ward
supports FSC in the delivery of its targets and priorities, specifically collating, analysing and presenting data relating to family centres, early years, parenting and family support. This also includes freedom of Information requests, system development/support and performance reporting.
 
Ian Hackett
supports FSC in the delivery of its targets and priorities, specifically collating, analysing and presenting data relating to family centres, early years, parenting and family support. This includes the use of surveys, infographics, system development/support and performance reporting.
shannon 2

Shannon Shepherd is a project assistant and works across the FSC team agenda, delivering on discrete tasks that are linked to larger projects. In addition, she also provides extra capacity for data management functions within the service.

 Ewa

Ewa Dega helps to support finance processes across the whole FSC team, this includes payments to free early education providers. Ewa also manages the support team in FSC. 

Chloe Wooding provides administrative and first line support for phone and email queries across the FSC team.

 

Karen Raven provides administrative and first line support for phone and email queries across the FSC team.

Early Help Commissioning

Joella Scott is the strategy manager responsible for delivering the early help commissioning strategy across children’s services. She is also the strategic lead for parenting, relationship and family support, family centre commissioning, HCC’s perinatal and antenatal offers and evidencing the impact of FSC.
  Ruth Fennemore leads on projects that support families and relationships between parents. She’s responsible for managing the Better Relationships, Better Parenting programme, strengthening the domestic abuse offer within early help, commissioning support for young carers, and managing the Children’s Life Chances Alliance, including projects addressing welfare reform.
 

Bruce Judge works on the commissioning of early help services in Hertfordshire. He is the contract manager for the family centre service, which includes quarterly visits to the centres and monitoring performance through the collection and collation of outcome and impact data and information.

 

Apolline Festraets is the development and commissioning manager for parenting support and early help commissioning. She develops and commissions My Teen Brain, My Baby’s Brain, universal and targeted parenting support and supports services with their early help Families First commissioning activity.

 

Lynne Shine has the referral gateway role for the Hertfordshire contract package area which supports the relationship support programme for workless households. Lynne also monitors and supports commissioning activity within early help.

 Sarah photo

Sarah Chandler is a development and commissioning officer working across the FSC team on various contracts including family centre staff training.

Nicola Fisher is a development and commissioning officer supporting with the LSP contracts and monitoring and other training for practitioners.

Liz Rowston provides administrative and first line support for phone and email queries for the Parenting Together and Mediation, couples counselling, and conflict coaching programmes.

 

Kimberley Sciara provides administrative and first line support for phone and email queries for the Strengthening Families, Strengthening Communities, My Teen Brain and  My Baby’s Brain programmes.