2 December 2019

Family Services Commissioning

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External EDM error in EHM

For family centre staff only

External EDM error is a task that appears in workers task trays regularly. This task appears due to a syncing error in EHM. We have been informed by ICT User Support that a build up of these tasks in a work tray can cause account issues. These tasks can be cleared by following the steps below.

  1. Click on the task description hyperlink

      2. Then click “alert completed”

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