Family Services Commissioning

Child protection contact form

Hertfordshire has developed an online form which will revolutionise how professionals make contacts about children.

Our aim

  • To provide you with a user-friendly experience.
  • To give you a simplified process and structured format for informing us of concerns about a child.
  • To reduce the amount of repeat or chase up enquiries you have to make.
  • To inform you what we need to progress a contact into a referral.

How to access/use the form

  • The form will be located online at
  • You must create an account first. This is a simple process to sign up.
  • Providers can choose how many accounts they need.
  • Once signed up, you can submit as many contacts as needed on the one account.
  • There are eight sections to the form, ranging from professional contact details through to reason for the contact.
  • Once submitted, you will receive a reference number which is unique to the contact made, you can track your contact using the 0300 123 4043 number.
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